Roya Surf

Roya Surf is operated by Everville Estate PTE LTD, a company registered in Singapore. This Privacy Policy describes how we collect, use, store, and share personal information when you visit roya.surf, apply for the Founding 100 program, or otherwise interact with our services.

Information We Collect

We collect the following categories of personal information:

Identity information: your full name as provided during application.
Contact information: email address, city, and country of residence.
Surf profile: your self-reported surf level and travel preferences, submitted through the Founding 100 application form.
Payment information: processed securely by Stripe. We do not store your full card number, CVV, or bank account details on our servers. Stripe provides us with a tokenized reference and transaction confirmation.
Usage data: pages visited, interactions on the site, device type, browser, and approximate location, collected through analytics tools.

How We Use Your Information

Application processing: to evaluate and manage your Founding 100 membership application and deposit.
Communication: to send you updates about your membership, new destinations, and program developments. We will never sell your email address or send unsolicited marketing without your consent.
Service improvement: to understand how members and visitors use the site, identify issues, and improve the experience.
Legal compliance: to meet our obligations under applicable law and to protect our rights.

Third-Party Services

We work with trusted third-party providers to operate our services. Each provider has its own privacy policy governing its use of your data:

Stripe processes all payments. Your payment details are handled directly by Stripe and subject to the Stripe Privacy Policy.
Supabase provides our database and authentication infrastructure. Data is stored in secure, managed cloud environments.
PostHog provides product analytics. We use it to understand site usage patterns. You may opt out of analytics tracking through your browser settings.
Resend handles transactional email delivery, including application confirmations and membership updates.

Data Retention

We retain your personal information for as long as your membership or application is active, plus a reasonable period afterward for legal and operational purposes. Payment records are retained as required by financial regulations. You may request deletion of your data at any time, subject to our legal obligations.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you.
Correction: request that we correct inaccurate or incomplete data.
Deletion: request that we delete your personal data, subject to legal retention requirements.
Portability: request your data in a structured, machine-readable format.
Objection: object to processing of your data for certain purposes, including direct marketing.

To exercise any of these rights, contact us at privacy@everville.estate. We will respond within 30 days.

International Data Transfers

Everville Estate PTE LTD is registered in Singapore and operates primarily in Indonesia. Your data may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure your data is protected in accordance with applicable data protection laws, including the European General Data Protection Regulation (GDPR) where applicable. If you are located in the European Economic Area, we will ensure appropriate safeguards are in place for any cross-border data transfers.

Cookies and Tracking

We use essential cookies to maintain site functionality and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. If we make material changes, we will notify active members by email.

Contact

For questions about this Privacy Policy or your personal data, contact us at privacy@everville.estate.

Everville Estate PTE LTD
Singapore